Privacy Policy

The Supplefeet Ltd Privacy Policy has been designed to protect your information. Like all organisations we appreciate the sensitivity of the data we hold and go to great lengths to safeguard both you and your personal data.

Supplefeet Ltd aims to meet the requirements of the Data Protection Act , the General Data Protection Regulation (GDPR), the guidelines on the Information Commissioner's website as well as our professional guidelines and requirements. 

You will be asked to provide personal information when joining the clinic. The purpose for us processing this data is to provide optimum healthcare to you.

The categories of data we process are: 

Personal data for the purposes of staff and self employed team  member management

Personal data for the purposes of direct mail /email/text/other marketing

Special  category data including health records for the purpose of delivering health care

Special category data including health records and details of criminal record checks for managing employees and contracted team members.

Disclosure of information
Supplefeet Ltd  complies with and is registered under the Data Protection act in the United Kingdom and takes all reasonable care to prevent any unauthorised access to your personal data.

The details that we use to provide or promote our services and products (for example your name, telephone number, or details of the services you use), as well as any information collected from you while you are using this web site, will  NOT be given to ANY third party. Your details may sometimes be shared with Supplefeet partners, but only when it is necessary to provide you with legitimate products and services you have requested and with your prior permission. Our clinical forms enable you to opt out of communicating with your designated General Practitioner if you do not wish us to contact them regarding our management and clinical care. 

Supplefeet take web security very seriously. Supplefeet uses SSL 'Secure Socket Layer' encryption, which means any sensitive data you submit to Supplefeet, will be encrypted prior to transmission. You should be aware, however, that older browsers couldn’t use SSL. To be sure, you will need Netscape version 4.05 or Microsoft Internet Explorer browsers, version 4 or above.

Personal information
You don't need to register to use the Supplefeet Ltd website. A registration feature gives you the option to create a profile, and then enter a login name and a password. This will enable you to book and alter appointments on line.

  • Once you have submitted information to Supplefeet Ltd we will treat you as having consented to our using your personal data in the manner described in this Policy. Supplefeet Ltd will not give your details to any third party organisation.

As  clinically required and if we need to refer a patient/client to another practitioner or to secondary care such as hospital we will gain your permission before the referral is made and your personal data is shared.

Email addresses
Supplefeet Ltd fully respects the privacy of customer e-mail addresses, which are stored in a secure location on the Supplefeet database. We do not use this information excessively and do not participate in junk mail activities. Your details will not be given to any third party.

We will use e-mail, text and telephone to send you individual messages about your appointments and your customer service issues.  

As part of the GDPR regulation we need you to explicitly tell us you are happy to continue receiving communication from us about Supplefeet's products, services and educational content if you are not a registered patient/client. 

Third party sites
Any third party Internet sites that you link to through communication with Supplefeet are not covered by our Privacy or legal policy, we therefore advise you to treat any information that you submit to these sites under their own respective privacy policies. Supplefeet can accept no responsibility or liability for these sites.

Contacting Supplefeet
Should you wish to remove your details or cease to receive promotional correspondence please contact us on 020 8367 9292 or email.

Changes to this Privacy Policy 

Supplefeet Ltd reserve the right to amend or modify this Privacy Policy at any time and any changes will be published on our website. The date of the most recent revision will appear on this web page. If we make significant changes to this policy, we may also notify you by other means such as sending an email. Where required by law we will obtain consent to make these changes. 

24th May 2018 

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